In the advent of any issues in your application, you need to first create a new alert policy. Alert policy is simply a set of rules that you as a user will set. Based on these rules, incidents will be created and issues will be fixed. The alert policy can be set by any valid account owner, admin or user. They are also authorized to add, delete, update any alert policies and rules and view the incidents.

Creating a new alert policy

In order to create a new alert policy, follow the below mentioned steps:

  1. Go to Alerting » Alert Policy » Create new alert policy.
  2. Provide a policy name in the text box.
  3. Next, choose the incident preference. There are 3 preferences to choose from: by policy, by rule and by rule and target. See More
  4. Provide a notification channel name in the text box. To add more channels, click on the add channels link and select the channel from the drop down menu.
  5. Finally, click on the Create policy button to create your policy.

If you wish to cancel the policy, just click on the cancel link which will redirect you to the alert policy page.